Cable Companies Have Created a Major Risk of Sexual Assault

Charter Communications, Inc. has a history of sending servicepersons into customers’ homes who then sexually and violently assault its customers.

Recently, in Saint Louis, Missouri, a cable repairman sexually assaulted a Charter customer. Charter subcontracted with two firms who hired the repairman. The subcontractors did not do a background check, and Charter did not ensure that they did so. Neither Charter nor the subcontractors sent a supervisor with the repairman, who had just started doing service calls on behalf of the company. Similarly, in Dallas, a Charter cable installer raped a 72-year-old woman in her home.

The risk of sending an untrained, unsupervised, and potentially dangerous person into the houses of vulnerable customers is great. In Las Vegas, Nevada, a cable serviceman working for a contractor and who represented a major cable company was able to assault several customers in their homes before the police finally caught him. In Chicago, another cable repairman raped two people and murdered a customer in her her home.

Unfortunately, these are just a handful of examples of a chronic problem that persists within the industry generally and Charter specifically.

A Charter Communications serviceperson sexually assaulted our client, and we recently filed a lawsuit against Charter Communications, Inc. in Los Angeles Superior Court. You can find a copy of the Complaint filed by Qureshi Law below.